As venues across the country begin to reopen for live events, staff will need a whole new set of skills to manage fans and guests. In this webinar, fan engagement expert Ruby Newell-Legner will discuss how to best prepare staff to tactfully deal with a host of new situations that are sure to arise as fans return to the stands.
In this FREE session you will learn:
Presented by:
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About Ruby Newell-Legner
Fan Engagement Expert, Ruby Newell-Legner, offers 7 Star Service solutions to amplify your brand and bottom-line. Through consulting and training she has designed customized staff development programs for:
From Denver to Dubai, Ruby brings unprecedented expertise and insight on how to create a service culture that motivates employees and promotes loyalty and retention inside and outside the organization – with employees and customers. Visit www.7StarService.com for more information
- 1500+ athletic, leisure and recreation facilities
- 66 professional sports teams
- 44 new facilities preparing to open
- 35 schools, universities & colleges
- 24 military installations
- The Super Bowl, US Open, The Grey Cup, Shell Grand Prix of Denver, Olympics
- Increased Customer Satisfaction Ratings by 17%
- Improved Secret Shopping Scores to consistent perfect scores in multiple venues
- Amplified repeat business by19%
From Denver to Dubai, Ruby brings unprecedented expertise and insight on how to create a service culture that motivates employees and promotes loyalty and retention inside and outside the organization – with employees and customers. Visit www.7StarService.com for more information
About THE SPONSOR
Meet the Synexis BioDefense System. Founded in 2008, our innovative technology is your microbe reduction solution from rec centers to locker rooms. Synexis is the sole developer of patented technology that transforms ambient oxygen and humidity into Dry Hydrogen Peroxide, or DHP™. Wherever air goes in your training facility, so too will DHP to effectively and continuously reduce viruses, bacteria, mold, odors, and insects from the air and surfaces. And since it’s designed for occupied spaces, your team can keep on training so that they have the best shot come game day. Learn more at synexis.com.
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